The following is a sampling of the scores of “thank you” notes/letters we receive from our clients each month. They are reproduced here in their actual form, reformatted in layout only to fit this page. These are the testimonials of our clients…

California Right to Privacy Laws, Attorney-Client privilege, and Trademark/Copyright regulations prohibit us from divulging clients full names, as well as names of automobile manufacturers.

Dear Bill, Randy and everyone who helped on my case: 

Thank you so much for helping me get rid of my [vehicle]. You all were very patient with all my questions! I really appreciate all you’ve done.  

Michele T. 

Dear Mr. McGee

I would like to thank you for your fast work in the repurchase of my [vehicle].  The return transaction with (manufacturer) went smooth as silk, and I’m already driving my new replacement car! Thanks for your quick attention to my problem, it happened faster than I expected. 

Sincerely,

Lauren B. 

Dear Mr. McGee

My sincere thanks to you and your staff for the professional manner in which you handled our Lemon Law case.   My wife and I were impressed not only with the outcome, but also with the expediency in which you settled the case. The amount of the settlement far exceeded our expectations. You and your team are truly experts in the field of Lemon Law, and we will happily recommend you to anyone that requires this type of legal assistance. 

Sincerely,

Alan G.

Mr. McGee 

Thanks to your help our family was able to buy a new car. If in the future we get another lemon car we will most definitely call you and keep your number at hand. 

Sincerely,

Jose E.

Dear Mr. McGee, 

Please find enclosed our check for your services. It was well-spent. We especially want to thank Mr. Randy Sottile. Randy is well informed and gave us accurate information. In addition, he would notify us promptly, and return our phone calls quickly. Everything was done in a timely, efficient manner, and we could not have gotten better service anywhere. We have referred several clients to you and will continue to recommend you highly. I hope we don’t need your services again, however if we do, you will be our first and last phone call. 

Thank you again,

Patricia  T. 

Mr. McGee and Staff

You just can’t imagine how many times I think of you for making my life so great. I appreciate very, very much your enforcing my legal rights regarding the Lemon Law. [The manufacturer] came through thanks to your continued efforts, and I will never forget that. Thank you so much! 

Sincerely, 

Dorothy B. 

Dear Randy,

Just wanted you to pass along this note of gratitude to your organization. My wife and I are so very pleased by the efficient, effective, and rewarding process initiated by Mr. McGee and your organization. We wish to extend our deepest gratitude to Mr. McGee for his efforts on our behalf. Already there are a number of friends and colleagues who have his business card and are keeping his name for reference should any problems occur in the future. Again, thank you so much.

Sincerely,

Leslie S. 

William McGee and Staff 

Thank you so much for all of your help in this case. We appreciate it so much. Thank you for helping us win and being patient with us every time we called.  

Sincerely,

Chris and Angela N. 

To: William R. McGee, Attorney at Law 

My wife and I wished to thank you for a most prosperous and rapid conclusion to the problems we have with our [vehicle]. Every phase of the process took place exactly as you advised us, and we consider your fees for the resolution to be modest and fair. We would like to add that is was a pleasure doing business with not only you, but also your entire staff, such as Laura and Randy. You and they were always informative, friendly, and most importantly responsive to our needs and calls. I will highly recommend your services to anyone I know that is having a possible “Lemon Law” problem.

With sincere thanks and appreciation,

Tony and Linda L.

Dear Mr. McGee, Randy, Laura and the office staff

We would both like to personally thank you for all of your services and promptness in our “Lemon Law Case”.   We just purchased a new [vehicle] and are very happy. We will refer any possible clients your way. Again - Thank You.

Sincerely,

Amelia and Leonard G.

Bill, Laura, Randy and Staff 

Thank you! Thank you!  The surrender of my [vehicle] and the refund check - I honestly didn’t believe would happen. You have been outstanding to work with & I appreciate all your efforts. This is just incredible!

Jill M.

Mr. McGee & Staff

I would like to thank all of you for helping me with my “lemon” car. If it weren’t for each of you, I would not be driving my new car. I sincerely appreciate the hard work that went into my successful ending. Thanks to all and a special thanks to Mr. McGee and Laura.

Edie R. 

Mr. McGee 

Thank you so much. We appreciate all of your help. Please thank Randy and Jennifer. Another happy client!

Pedro L. & Silvia A.

William McGee and Staff 

My husband and I would like to express our gratefulness for your help in solving our car problem. All your Staff was helpful & kind. 

Sincerely,

Jason V.

Mr. McGee and Staff 

We want to thank you so very much for all of your help with our [vehicle]. Your entire staff was friendly and helpful through the entire process. Thanks again.

Regards,

John and Kim R.

Dear Mr. McGee and Jennifer 

Thank you for all your help in settling our claim with [the auto manufacturer]. Your firm will be highly recommended to our family and friends should the need arise.

Thanks again.

Steve and Netana D.

William R. McGee and Staff 

Thank you so very much. We couldn’t have chosen a better law office to represent us. You’re great! 

Marianna and Henry R.

Bill: 

I just wanted to take this time to thank you for your help in settling the problem I had with my motor home. You are a very professional person and I feel that your domineer in the Court and with the representatives from [the vehicle manufacturer] were one of the contributing factors why they settled out of court. I hope I never have to use your services again, but if I do, or I know of anyone that needs your kind of representation, I will not hesitate to recommend you. 

Thanks again,

Ronald G. 

Dear Mr. McGee, 

Thank you for the timely resolution of our case against [the vehicle manufacturer].  Your name and reputation must "shake 'em in their boots."  All persons I have been in contact with in your office have been more than helpful.  Thank you again!

Sincerely,

William and Eula E.

Happy People 

Dear Bill,

Yesterday I took the [vehicle] back and the transaction was pleasant and swift with really nothing said by either of us as to why, how and etc.  My wife Jean and I want to say Thank You Very Much with your help.  We are very pleased with the outcome as well as you and your staff are.  If at any time you need a recommendation or testimonial as to the effectiveness of your office, please feel free to pass on my name and number.

Sincerely,

Ed and Jean B.

Dear Bill, Laura, Angie & Randy,

From the 1st. conversation with Randy, to receipt of your first letter, each of you was always professional, helpful, and quick to respond to questions and concerns.

We have had several occasions to employ attorneys and this is the 1st. time we have felt compelled to and felt it appropriate to say THANK YOU.

Yours Very Sincerely,

Cathy B. & Ken M.

Dear Mr. McGee,

I wanted to personally thank you for your hard work in regards to my lemon law case. I was very pleased with the entire staff and the handling of the case - and of course very pleased with the results!

I am happily driving a new (car brand). I will not hesitate to recommend your services to anyone in need. Thank you!

Laura D.

To Laura, Bill & Randy,

Thank you so much for the professional, courteous and expeditious way in which you handled my case for my 2001 (car brand).

I will certainly recommend your firm to anyone needing a “lemon law” attorney.

Thanks

Bill H.

William McGee,

Thank you for all of your help with resolving my case. I had tried so hard on my own to resolve my Lemon Law case with (manufacturer), and was un-successful! 

You made my experience with the re-purchase of my vehicle from (manufacturer) painless, and quick! Without your help, I don’t know what I would have done!

Thank you again

Lauren N.

Mr. McGee,

Fire season has kept me pretty busy so I do apologize for this “Thank You” being so late. You did a fantastic job for me.

Please ensure this thank-you is seen by all involved. You deserve a 5 Star rating. I will send you all the business I can. Thanks again.

Respectfully,

Jean M.

William R. McGee,

Dear Mr. McGee,

I want to congratulate you for a job well done. I was surprised how fast the case was settled. I expected (manufacturer) would drag the case past 6 months like our (car brand) lemon law claim previously settled by your firm.

I won’t hesitate to refer your firm anytime. I hear of someone suffering the same plight with a new vehicle under warranty that we were subjected to. It’s good to know that there is someone looking out for the rights of the consumer.

We look forward to our refund check from your firm soon.

Respectfully yours,

Alan S.

Law Offices of William McGee,

Thank you for your help in this matter. I found you to be easy to work with and highly attentive and efficient.

I hope I never have to call on your services again, but rest assured I would recommend your firm to anyone in a similar predicament. 

Best regards,


Steve A.

Dear Atty McGee,

Please let me not only congratulate you but thank you for all your help, support, and a job well done. I do not know how much more I can thank you, Randy, Laura and all of your staff for all their help with this case. It has been almost 365 of frustrations, headaches and problems ever since I signed that new car purchase contract with (manufacturer and dealer).

Just when I lost hope on everything I thank a few people who suggested me to contact a lemon law attorney to help me with my case and I’m thankful that I found your offices and was able to receive your services. I believe I tried everything I could to settle this problem and you were the one that made that happen with the help of your staff.


Please be aware that I will refer you any friends and people that I know that might be in the same situation that I went through. You and your staff came very well referred and I’m sure you will be able to help many more clients that will unfortunately go through the same situation with lemon vehicles that as you and I know, as vehicle’s get cheaper sometimes also their manufacturing quality unfortunately also gets cheaper.

Again, thank you very much, thank Randy and Laura for me, who supported me and gave me the best client support and help they could give to anybody. I hope you will continue with success and health in the future. I apologize for any inconvenience with my impatience over the situation, but I’m sure you understand me and the frustration I went through.

I wish you well.

Sincerely,

Jack K.

Law Offices of William R. McGee
Dear Counselor and Staff,

Please accept this letter as our gratitude for handling our lemon law case and for its closure. While we were prepared to “go the distance” with (manufacturer), we are grateful that a settlement could be reached and that our troubles with our (brand of vehicle) are now part of the past!

We are very happy with our new vehicle purchase albeit not what we originally intended to buy, but you do what you have to do to ensure there isn’t a repeat of our just concluded lemon vehicle experience.

We wish to thank your staff - they were all wonderful and seemed to be familiar with my case just in name recognition. That says a lot about their attentiveness to detail to each client and it showed. We had enough faith in your firm that we referred (new client name), whose case was happily resolved even before ours as a result of retaining your services.

Again, thank you for helping us get out of our lemon vehicle and best wishes for you and your staff.

Sincerely,

Natalie B.
Former Sad (manufacturer) owner

Now Happy (manufacturer) owner

Law Offices of William R. McGee
c/o Bill McGee - Thank You!

I want to Thank You for all your help in this matter. The service was nice and fast (efficient).

Just wanted to mention how much your telephone person “Angie” was each time I call - quick and polite. This is very important to a business, just wanted you to know she’s a greatly appreciated and noticed!

Also, I did want to mention how efficient Laura was each time I called regarding the status of the case.

Again, many thanks

Sincerely,

Norma A.

P.S.: Sometimes we forget in business how to say “Thank You” !!

Thanks Mr. McGee for everything you did for us. “You did a great job!”

Maurico and Alma P.

Law Offices of William R. McGee,

We want to take this time to thank your office for it’s timeliness in handling this matter in the most professional way.

It was an excellent experience with what could have been a difficult one if we had not been referred to your office. In the future we would say that we will refer anyone who has encountered this unfortunate situation to your office. Thank you again.


Lynne H.

Mr. McGee
July 7, 2004

This morning while I was driving to work I returned your call and to my surprise your office had resolved my issue with my car! I must say I was totally surprised, I have never been in a situation to where I had a new car and has so many visits to the dealership for the same thing and yet not repaired.

Your office was referred to me by one of my employees and I am so GLAD! that I called. I must admit that at first I was not sure that your office could accomplish what I needed done over the phone and by fax and never having to come to you! But you and your employees have been wonderful and what customer service! They are great! Thank you! Thank you!

I will tell everyone so if they need your services I know you will handle them just like you did me! Congratulations to you on a victory for me!

Sincerely,

Silvana F.

Mr. McGee
7/17/04

To Randy, Laura, Bill and staff that made my experience with such a stressful matter turn out hassle-free and successful. It couldn’t have happened with you!

Tahlia B.

Mr. William McGee, Attorney
July 18, 2004

Dear William,

Just a quick note to let you know how impressed I am with your services. Jeff G. from (dealer name) referred me and I have to admit that I thought the process of turning my vehicle in would be much more difficult and lengthy - it turned out to be less than 60 days!

Thanks again for doing a great job!

Sincerely yours,

Judy B.

Dear Mr. McGee,

We wanted to thank you again for protecting our rights under the lemon law case against (manufacturer).

We were so frustrated with our car, and the dealership did not seem to care or try to help correct the problems. We didn’t know where to turn.

Your office staff was very helpful, and extremely nice. Laura was the person I talked to often, and she did an excellent job. 

Thank goodness we found you.

Sincerely,

William and Sandra O.

Mr. McGee and staff,

Thank you for your help in getting us out of a “stressful” vehicle.

You made the whole process very simple and minimum impact to my very busy schedule

Thanks again

Chris C.

Dear Mr. McGee & Staff:

Just a note to say “thank you” for all your time, effort and professionalism on my behalf regarding this lemon law suit. 

I am very happy it’s over & we were successful! Again, my sincerest thanks!

Lisa S.

Bill, Laura, and Randy-

Thanks so very much for getting rid of my car and getting me my $$$ back. I am so thankful for all of you. Thanks for putting up with me when I was stressed out and called a zillion times J I can’t believe it’s finally over with!

I will refer you to anyone I know who ended up with a “P.O.S.” like myself. Take care and God Bless!

Jennifer A.

Dear William R. McGee and associates:

We would like to thank you very much for all your expert help in solving our car problems.

We are very happy with the results. Your office is very professional and we appreciate everything you did for us.

We don’t own a fax machine or a computer so this hand-written letter is written with much appreciation. Please call or write if you have any questions.

Gibert_Elvia F.
Visalia, CA.

William R. McGee
16855 W. Bernardo Drive. Suite 380
San Diego, CA. 92127

Dear Mr. McGee,

I would like to thank both you and your staff for the wonderful job you did in resolving the problem with the 2002 (vehicle) I had purchased.

In all honesty, I was a bit leery when I first found you on the Internet. After all, there are many unscrupulous individuals out there. But after first speaking with Randy, he put all my worries aside and was able to answer all my questions. I was pleasantly surprised at his knowledge. Laura also made it a pleasurable experience in dealing with your office. She too was very knowledgeable and a pleasure to speak with. You, of course, made things very easy with your explanations and patience. I appreciate the fact that you kept me “up to speed” with your updates. The young lady that answers the phones for you was also a pleasure to speak with. Her pleasant voice made for a relaxing phone call. The fact that she too could answer my questions is a plus to your office.

All-in-all, Mr. McGee, I am quite happy that I did find you and that you were able to help me the way you did. I am very satisfied with what you were able to do for me. I am quite sure that this would have been extremely difficult, if not impossible, with your and your staff’s help. Rest assured that if I ever meet anyone or have a friend in need of a Lemon Law Attorney, I would recommend you and your office without hesitation.

Again, thank you so very much for your service.

Best regards,

Ruben A. G.

Mr. William McGee
California Lemon Law Attorneys

Just wanted to take the time to show my appreciation on the hard work you and your staff provided. I was very pleased with the settlement and the quickness of the case settlement process.

Thank you for the professionalism and the accurate information from the initial consultation to the conclusion of my case.

Sincerely,

Dominique C.

Mr. William McGee, Esq.


I wanted to thank everyone at the firm that worked on our case. I just wanted to say “thank you” guys, you did a good job and we are very thankful.

Arme and Armik T.

Mr. William R. McGee
The Law Offices of William R. McGee

Dear Mr. McGee,

I would like to take this opportunity to thank you and your staff for your professionalism and quick resolution of my lemon law case for my 2002 (manufacturer/model). You have definitely made me one happy woman!

I am so happy to have found your law firm on the internet through Yahoo! I will definitely recommend your law office to whoever is in need of this type of service.

Again, many thanks for your expertise, professionalism and quick resolution.

Best regards,

Dina K.

Law Offices of William R. McGee

Dear Mr. McGee,

My sincere thanks to you and your staff for the professional manner and expediency in which you handled my Lemon Law case with (manufacturer). I am very happy with the results in my case.

Beginning with the initial phone call, everything was handled in a timely manner and with great professional courtesy. Everyone in your organization that helped me (James, Randy and Laura) has been phenomenal. Your customer service exceeds far anything beyond I can ever imagine.

I will not hesitate to recommend your services to anyone I know that is having a possible “Lemon Law” problem. I believe one person is already using your services for their lemon law needs.

Please accept this small token of my gratitude (courtesy gift of cookies)

With sincere thanks and appreciation.

Michael H.

Dear Bill:

I need to take this opportunity of thanking you and Randy Sottile for the outstanding result! This transaction far exceeded my expectations in terms of turn-around time, quality of service and end result. 

I have already referred you to several of my colleagues who were equally impressed with the outcome and speed. You are truly focused on execution and at very little cost to the consumer. I am very pleased to have found you to represent my rights regarding the very obvious problems with my vehicle.

Sincerely,

Richard L. B.

March 1, 2005

William R. McGee,
Law Offices of William R. McGee

Dear Mr. McGee:

What a thrill it was to open our mail and receive a check for $43,284.62 today!

When we first spoke with Randy; he was so nice and explained everything in detail concerning the problems with our (year/make/model). Need I say we were scared as we had never done anything like this before. Because Randy was extremely caring we made a decision to do a claim. We are so glad we did!

Thank you so much for doing everything you said you would do. We will certainly refer to you anyone who shares that have a similar problem and do not know what they can do.

Sincerely,

Warren & Shirley L.

These testimonials or endorsements do not constitute a guarantee, warranty, or prediction regarding the outcome of your legal matter.

SE HABLA ESPANOL
LA OFICINA LEGAL MAS GRANDE
DE CALIFORNIA DE LEY DE LIMON
1-877-355-4666   1-877-EL-LIMON
*There may be an occasional claim where it is determined that the filing of a lawsuit is the most expedient way to recover full lemon law entitlement.

California Lemon Law - The California Lemon Law

California Lemon Law - About The Law Offices of William R. McGee

California Lemon Law - We answer the top 7 questions

Why you should demand a "Retainer Agreement" be sent to you before allowing any attorney to represent you.

California Lemon Law - Before you hire any lemon law attorney

California Lemon Law - Why choose our law firm

California Lemon Law - How Do I Get Started?

California Lemon Law - Hiring California’s largest Lemon Law firm

California Lemon Law - Warranty repairs. What is a “repair attempt”?

California Lemon Law - Manufacturer’s “customer assistance” 800 #'s

California Lemon Law - Arbitration – what you should know

California Lemon Law - FAQ’s (Frequently Asked Questions – part 1)

California Lemon Law - FAQ’s (Frequently Asked Questions – part 2)

California Lemon Law - Used Car lemon law

California Lemon Law - Car dealership pressure sales tactics

California Lemon Law - See us on California’s freeways and highways

California Lemon Law - California Lemon Law Attorneys - Locations

California Lemon Law - The “No Cooling Off Period” rule

California Lemon Law - Car dealership contract fraud

California Lemon Law - Securing proper warranty repair documentation

California Lemon Law - Changes in the California Lemon Law

California Lemon Law - Senate Bill 1718 Passed

California Lemon Law - Submit your case information on-line

California Lemon Law - Contact us via e-mail

California Lemon Law - e-mail this site to a friend

California Lemon Law - Call us toll-free

California Lemon Law - Lemon in another state?

California Lemon Law - Read Client Testimonials

California Lemon Law - “Warranty Repair History” - What, Why, and How.

California Lemon Law - Automobile Manufacturer’s “solutions", “offers” and “releases”

California Lemon Law - Turning frustration into “time well spent”

California Lemon Law - Your vehicle’s warranty book as it “applies” to California Lemon Law.

California Lemon Law – Quick Reference Guide The California lemon law offers protection for buyers of new cars, trucks, motorhomes, and motorcycles. The California lemon law provides different options to the consumer and manufacturer.  For California lemon law to apply to cars and trucks that qualify under the statute, the manufacturer must offer to replace or repurchase the offending lemon law vehicle, with the consumer not being forced to accept a replacement. California lemon law treats motorhomes and motorcycles differently. The California lemon law allows the manufacturer to repurchase or replace under the statute, at their discretion. Automobile manufacturers will print warranty books that contain “instructions” for consumers that think they may have a lemon law vehicle that qualifies under California lemon law. Consumers must remember that these lemon law “instructions” or “steps to follow” are what the automobile manufacturer wants you to do, and is NOT the California lemon law. For example, many manufacturers warranty books will attempt to direct the consumer with a California lemon law claim to attend an arbitration hearing. Arbitration is NOT required under the California Lemon Law to pursue a lemon law claim. Nor is there any requirement under the California Lemon Law to bring a lemon law claim within 18 months or 18,000 miles. You as the consumer have the entire new vehicle limited warranty period (usually 3 years/36,000 miles or 4 years/50,000 miles) to bring your California lemon law claim. If the repeated problem continues AFTER the expiration of the warranty under the lemon law, in certain cases you may still be applicable to protection under the California lemon law. The California lemon law also uses the manufacturers “extra power-train warranty coverage” as lemon law protection for consumers. These “power-train” warranties often provide for repairs as long as 100,000 miles, and under the California lemon law can be utilized to qualify a vehicle as a “lemon”. When our California lemon law was passed many years ago, the automobile manufacturers were allowed to set up NON-binding arbitration as an OPTION for the consumer to utilize in an attempt to settle their lemon law dispute. Consumers in California must realize that these dispute resolution mediums are often nothing more than a way for automobile manufacturers to be given “another chance” at fixing the consumers vehicle. One of the three potential decisions that can be handed down at an arbitration hearing is “the repair decision”. The automobile manufacturers representative argues to the arbitrator that the manufacturer should be given an additional attempt to repair the vehicle, or argue that they (coincidentally) “now have a fix developed” for the consumers repeated defect. The consumer often goes into a arbitration hearing expecting a “win” or “lose” decision, but becomes stunned when finding out that the outcome of their arbitration hearing for their lemon law claim is simply to have their vehicle repaired again! Arbitrators are not lawyers. Arbitration is NOT required to pursue legal remedy in California under the lemon law. “Customer Assistance Centers”. Consumers can call the manufacturers toll-free “assistance center”. They can explain that they feel they have a vehicle that qualifies under the California lemon law. The representatives will give out a “case number” to the consumer. Often times the unknowing consumer thinks this “case” number means something, especially when followed by the potential language of “we are opening a case number for you”. Consumers can be potentially mislead that this is the “opening” or “start” of a legal California lemon law case. It is NOT. A “case number” is often nothing more than a REFERENCE number to the consumer calling in their complaint(s) that allows the automobile manufacturer to establish a numerical file on the consumers call-in.  “Dealer Trade Assist”. Consumers need to be VERY aware of this “trick of the automobile trade”. Consumers who have been having repeated problems with their vehicle will often seek lemon law relief by asking their car dealer to “buy back” or replace their vehicle. What the consumer does NOT know is that the dealer has nothing to do with the California lemon law, nor do they have any responsibility under the California lemon law to repurchase or replace the offending vehicle. This is where “opportunity knocks” for the car dealer in many instances. The car dealer “responds” to the consumers request by “offering” to resolve the consumers dreadful car situation by offering “to take them out of their car” or “get you out of this car and into a new one” or similar verbage. This is NOT the California lemon law. This is an example of an opportunistic dealer sales tactic of making the consumer believe that they are getting California lemon law relief, but in reality the car dealer is taking the offending vehicle in trade, and simply selling the consumer another vehicle! The dealer often hears consumers say “you have to get me out of this vehicle”. They are simply taking the customers grief and turning it into profit, while the consumer loses part or all of their earned equity in their vehicle, often resulting in the loss of thousands of dollars. This “dealer trade assist” can often result in the dealer inflating the price of the “replacement” car and putting the consumer further into debt. Consumers should be very aware that the car dealership is in business to make a profit, and to sell cars. The “dealer trade assist” is just another example of how a consumer in California can unknowingly THINK they are getting relief from the California lemon law, but are simply being taken advantage of. What is the consumer to do? Consumers can simply the entire California lemon law process by utilizing the services of a lemon law attorney. We are The Law Offices of William R. McGee, California Lemon Law Attorneys, California’s largest lemon law firm. You can call us toll-free at 1-800-CA-LEMON (1-800-225-3666) for a free consultation or review of your repair documents to see if you qualify for protection and relief under the California lemon law. The California lemon law has a provision for attorney’s fees, making the automobile manufacturer pay the attorney for time spent on a lemon law claim.